Life is Mobile. With Icon Mobile, so are we.

Your time is important, and today’s busy schedules don’t always make it easy to manage your finances. With mobile banking from Icon Credit Union, take care of your finances when and where it’s convenient for you! Using your smartphone or other mobile device, you can view your account activity, transfer money, pay your bills and much more.

  • Online banking from the convenience of your mobile device (click here to watch a video on the new mobile services)
  • Deposit checks with the snap of your camera using your smartphone or tablet using Icon Mobile Deposit
  • Receive eAlerts to help keep track of account activity
  • Pay bills
  • Make transfers
  • Send or receive money via Popmoney
  • Check your balance
  • Find a branch location
  • View your Instant Balance without having to login

To get started with Icon Mobile, simply click the link to your app store below!

  
 


Iconic Mobile Banking Frequently Asked Questions

Iconic Mobile Banking provides you with access to your accounts from your cell phone or mobile device. You can check account balances and review recent account activity 24 hours a day, 7 days a week. Iconic Mobile Banking provides three ways to access your accounts.

Download an app from the iTunes or Google Play store for your phone or device.
Receive text messages and alerts on your mobile phone.
Use Icon Mobile Web on your mobile device’s browser.

You must first enroll in Iconic Online Banking before you can use any of the mobile services.

For the app, once enrolled in Iconic Online Banking, you just download the app from your favorite app store and login using your Iconic Online Banking credentials. 

For text banking and mobile web, you must register your phone within Iconic Online Banking. Once enrolled in Iconic Online Banking, click the “Mobile” link in the top menu bar then click “Setup.” Read and accept the terms and conditions then click “continue.” From the Mobile Setup screen, select the services you want to use then click “continue” at the bottom of the page. Pick the accounts you want enabled for mobile access then click “continue.” Register your phone number then click “continue.” Retrieve the activation code that you will receive via a text message, type it in the Activation Code box then click “Activate.”

The downloadable app is currently supported on most Android and Apple phones and tablets.

To use Iconic Mobile Text Banking, the phone must be capable of sending and receiving text messages. Please note that some carriers may charge additional fees for each message sent and received. For Iconic Mobile Web, the phone must support web browsing functionality.

If you have questions about the capabilities of your phone, please contact your mobile provider for more information.

Yes. The Iconic Mobile App and Iconic Mobile Web both work on most Android and Apple tablets. In addition, our Iconic Online Banking works very well in most tablet browsers.

There are no fees to use or access Iconic Mobile Banking. However, you should contact your mobile provider for information about fees associated with sending or receiving text messages or accessing the Internet from your mobile device.

eAlerts send automatic notices via text message or email for accounts set up in Iconic Online Banking. You define which alerts you want to see and when you want to be notified. Alerts are available for balances, transactions and checks, just to name a few.

Text banking lets you request account balance and history information on selected accounts at any time from your mobile device. Information is sent only when requested and does not monitor and alert on activity on your accounts.

Absolutely! Iconic Bill Pay is available through Iconic Mobile App and Iconic Mobile Web. Iconic Text Banking does not currently support Bill Pay.

Iconic Text Banking Frequently Asked Questions

Iconic Text Banking provides you access to your accounts from a mobile phone via text messaging. You can check your account balances and see a list of your most recent account activity.

You must first enroll in Iconic Online Banking before you can use any of the mobile services. Once enrolled, you must register your phone within Iconic Online Banking. Click the “Mobile” link in the top menu bar then click “Setup.” Read and accept the terms and conditions then click “continue.” From the Mobile Setup screen, select the services you want to use then click “continue” at the bottom of the page. Pick the accounts you want enabled for mobile access then click “continue.” Register your phone number then click “continue.” Retrieve the activation code that you will receive via a text message, type it in the Activation Code box then click “Activate”. You will then receive additional text messages with instructions on how to use the service.

The number you send text messages to may seem like a phone number, but it’s actually called a short code. Text messages can be sent and received from these short codes in addition to traditional mobile phone numbers. To make it easier to recognize messages from Icon Credit Union, you can add this “short code” to the contact list in your phone as “Icon Credit Union,” but this is not required for the service to work.

Additional mobile phones may be added for use with Iconic Text Banking within Iconic Online Banking. Click Mobile in the top menu bar then click Setup. From here you can authorize a new device to access your accounts via Iconic Text Banking.

For security purposes, the activation code is only good for a short period of time. If you don’t use it before the code expires, you will need to request a new activation code from within Iconic Online Banking. Click Mobile in the top menu bar then click Setup. You can request a new activation code from the drop down menu next to the device you registered.

Login to Iconic Online Banking then click Mobile in the top menu bar then click Setup. Select “Stop using this device” from the drop down menu next to the device you want to remove. You can then register a new device to access your accounts via Iconic Text Banking.

Icon Credit Union will never send full account numbers or store personal information on your mobile device. In the unfortunate event your mobile phone is lost or stolen, report it immediately to your mobile carrier. Then you should immediately login to Iconic Online Banking and remove the device following the instructions provided above. You can also contact Icon Credit Union at (208) 344-7948 to request we do it for you.

Text keywords are used to request account information. You will receive a text when you sign up with the keyword instructions included.

Balance:
BAL/BALANCE/BALANCES/B – Request the balances of all checking and savings accounts.

Transaction History:
STMT/TRAN/HIST nickname – Request the most recent posted transactions of the account with this nickname.

NEXT or MORE –

If any of the above responses concludes with “Replay NEXT or MORE. Simply text “NEXT” or “MORE” (short code) to receive the remainder of the message “

Help:
HELP/HLP – Requests a list of mobile keywords and support information.

Stop:
STOP/END/QUIT/CANCEL/UNSUBSCRIBE – Will unsubscribe the mobile phone from receiving Alert message.

When texting “BAL” followed by a nickname, all accounts balances appear rather than just the account requested. Why did this happen?

The “BAL” text message always shows all account balances. Nicknames are not used with the “BAL” text message; they are used with the “HIST” requests.

Iconic Mobile Web Banking Frequently Asked Questions

Iconic Mobile Web Banking is a secure mobile banking website that can be accessed any time of the day from your mobile device’s browser. You can:

Check account balances.
Review recent account activity.
Transfer funds between accounts.
Pay bills.
Use Popmoney to send and receive money from anyone.

You must first enroll in Iconic Online Banking before you can use any of the mobile services. Once enrolled, you must register your phone within Iconic Online Banking. Click the “Mobile” link in the top menu bar then click “Setup.” Read and accept the terms and conditions then click “continue.” From the Mobile Setup screen, select the services you want to use then click “continue” at the bottom of the page. Pick the accounts you want enabled for mobile access then click “continue.” Register your phone number then click “continue.” Retrieve the activation code that you will receive via a text message, type it in the Activation Code box then click “Activate”. You will then receive a link to access Iconic Mobile Web Banking.